Regulations and Privacy Policy
Privacy Policy and Online Store Regulations - www.maratomania.pl
I. General provisions
These Regulations specify the general conditions, the method of providing services by electronic means and sales conducted via the online store www.maratomania.pl. The store is run by Paweł Naskrent conducting business activity under the company Paweł Naskrent Marathonmania, entered in the register of entrepreneurs of the Central Register and Information on Economic Activity kept by the Minister of Entrepreneurship and Technology, at ul. Dąbrowskiego 1/2 lok. 6, 44-120 Pyskowice, NIP: 9691503339, REGON: 243238644, hereinafter referred to as the Seller.
Contact with the Seller takes place through: e -mail address: info@maratomania.pl and phone number: +48 795 630 420.
These regulations are continuously available on the website www.maratomania.pl, in a way that allows it to be obtained, reproducing and consolidating its content by printing or saving on the medium at any time.
The seller informs that the use of services provided electronically may be associated with a threat to each user of the Internet, consisting in the possibility of introducing harmful software to the ICT system and obtaining and modifying his data by unauthorized persons. To avoid risk, we recommend using current anti -virus software and network dam
II. Definitions
The concepts used in the regulations mean:
Working days - these are days from Monday to Friday, excluding public holidays;
Customer - a natural person who has full legal capacity, a natural person conducting business activity, a legal person or an organizational unit who is not a legal person whose special provisions grant the legal capacity that plays the order as part of the Online Store or uses other services available in the online store;
Civil Code - Act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended);
Consumer - a customer who is a consumer within the meaning of art. 22 [1] of the Civil Code;
Entrepreneur - a client who is an entrepreneur within the meaning of art. 43 [1] of the Civil Code;
Regulations - this document;
Goods - a digital product presented in an online store, the description of which is available for each of the presented products;
Sales agreement - a contract for the sale of goods within the meaning of the Civil Code, concluded between the seller and the customer;
Services - services provided by the Seller to the Customer by electronic means within the meaning of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);
Consumer Rights Act - Act of 30 May 2014 on consumer rights (Journal of Laws 2014, No. 827);
Act on the provision of electronic services - Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);
Order - a statement of the customer's will, aiming directly to the conclusion of a sales contract, specifying in particular the type and number of goods.
III. Rules for using the Online Store
The use of an online store is possible provided that the ICT system is met by which the customer uses the following minimum technical requirements:
computer or mobile device with internet access,
access to e -mail,
Internet Explorer internet browser version 11 or newer, Firefox version 28.0 or newer, Chrome version 32 or newer, Opera version 12.17 or newer, Safari version 1.1. or newer,
Turning on a cookie and javascript in the web browser.
Using an online store means any customer activity that leads to familiarizing himself with the content contained in the store.
The client is obliged in particular to:
failure to provide and failure to submit prohibited by law, e.g. content promoting violence, defamous or violating personal rights and other rights of third parties,
using the Online Store in a way that does not interfere with its functioning, in particular by using specific software or devices,
not taking actions such as: sending or placing as part of the Online Store of unimposed commercial information (spam),
using the online store in a way that is not burdensome for other customers and for the seller,
using all content posted as part of the Online Store only in the field of personal use,
using the Online Store in a manner consistent with the provisions of the Law in force in the territory of the Republic of Poland, the provisions of the Regulations, as well as the general principles of using the Internet.
IV. Services
The seller allows the use of free services through the Online Store, which are provided by the Seller 24 hours a day, 7 days a week.
The seller has the right to organize occasional competitions and promotions, whose conditions will always be given on the store's websites. Promotions in the online store are not combined, unless the regulations of a given promotion provide otherwise.
If the Customer violated the provisions of these Regulations, the Seller, after an ineffective call to stop or remove violations, may terminate the contract for the provision of services with a 14-day notice period.
V. Procedure of the conclusion of the Sales Agreement
Information about the goods provided on the Store's websites, in particular their descriptions, technical and functional parameters and prices, are an invitation to conclude a contract within the meaning of art. 71 of the Civil Code.
All goods available in the online store are brand new, free from physical and legal defects and have been legally introduced to the Polish market.
The condition for placing an order is to have an active e -mail account.
If the order is placed via the order form available on the website of the Online Store, the order is placed by the Customer in electronic form and is an offer to conclude a contract for the sale of goods being the subject of the contract. The offer submitted in electronic form binds the Customer if the Seller sends confirmation of the acceptance of the order to the execution of the order, which constitutes the seller's declaration of acceptance of the Customer's offer and upon its receipt, the sales contract is concluded.
Placing an order in the online store by sending an electronic message takes place on business days and the hours indicated on the online store's website. For this purpose, the customer should:
provide in the content of the electronic message addressed to the Seller the name of the goods from among the goods on the Store's website and its quantity,
indicate the method of delivery and the form of payment from the methods of delivery and payment given on the Store's website
Provide the data needed to perform the order, in particular: name and surname, place of residence and e-mail address.
Information on the total value of the order referred to in item above is provided each time by the Seller by informing electronic messages along with the information that the Customer's conclusion of the sales contract entails the obligation to pay for the ordered goods, the sales contract is concluded at that moment.
In the case of a customer who is a consumer, the seller, after placing the order via e -mail, sends the Customer to confirm the terms of the order placed to the Customer.
The contract is concluded when the Customer is a consumer (in response to confirmation of the terms of the contract sent by the seller) to the electronic message to the e -mail address of the Seller, in which the Customer: accepts the content of the sent order and agrees to its implementation and accepts the content of the Regulations and confirms acquainting with the instruction of withdrawal from the contract.
The sales contract is concluded in Polish, English or German, with the content in accordance with the regulations.
VI. Delivery
The delivery of goods is limited to the territory of the Republic of Poland, and is carried out after logging in to the account in the online store and downloading the goods from the website indicated by the Seller.
The seller on the Store's websites in the description of the goods informs the customer about the number of business days needed to perform the order and his delivery, as well as about the amount of fees for the delivery of the goods.
The date of delivery and implementation of the order is calculated on working days in accordance with point VII 2.
The seller, according to the customer's will, provides a receipt or a VAT invoice with the goods covering the delivered goods.
If a different period of implementation is provided for the goods covered by the order, the longest of the provided for the entire order is applied.
VII. Prices and payment methods
The prices of goods are given in Polish zlotys and contain all ingredients, including VAT, customs and other fees.
The customer can choose the following payment methods:
A bank transfer to the seller's bank account (in this case, the order will be completed after the seller sent the order to confirm the order, and the shipping will be made immediately after the funds are received on the Seller's bank account and completing the order);
Electronic payment (in this case, the order will be completed after the Seller sends the confirmation of the order to the Customer and after the seller receives information from the Settle Agent System about the Customer's payment, and the shipping will be made immediately after completing with
VIII. Right to withdraw from the contract
The right to withdraw from the contract by the consumer is excluded in the case of a contract for the provision of digital content that is not included in the material medium, if the performance of the benefit began with the consent of the consumer before the deadline to withdraw from the contract and after the Seller informs him about the loss of the right to withdraw from the contract.
IX Complaints about warranty goods
The seller undertakes to deliver the goods without defects.
The seller is responsible to the customer, including the customer who is a consumer, under the warranty for defects on the principles set out in art. 556 - 576 of the Civil Code.
Complaints, resulting from a violation of customer rights guaranteed by law or on the basis of these Regulations, should be directed to the address Paweł Naskrent Maratomania, ul. Dąbrowskiego 1/2 lok. 6, ul. Dąbrowskiego 1/2 lok. 6, to the e -mail address: info@maratomania.pl, telephone number +48 795 630 420.
In order to consider the complaint, the customer should send or deliver the advertised goods if possible by attaching proof of purchase to him. The goods should be delivered or sent to the address indicated in point 3.
The seller undertakes to consider each complaint within 14 days.
In the case of deficiencies in the complaint, the seller will call the Customer to supplement it to the necessary extent immediately, but no later than within 7 days from the date of receipt of the call by the Customer.
X. Complaints regarding the provision of electronic services
The customer may submit complaints in connection with the operation of the store and the use of services. Complaints can be submitted in writing to the following address: Paweł Naskrent Marathomania, ul. Dąbrowskiego 1/2 lok. 6, ul. Dąbrowskiego 1/2 lok. 6, to the e -mail address: info@maratomania.pl, telephone number +48 795 630 420.
In the complaint, the customer should provide his name, correspondence address, type and description of the problem.
The seller undertakes to consider each complaint within 14 days, and if it was not possible, to inform the customer during this period, when the complaint is considered. In the case of shortcomings in the complaint, the seller will call the Customer to supplement it within 7 days from the date of receipt of the call by the Customer.
XI Out -of -court methods of resolving a complaint and claiming claims
The customer who is a consumer has, among others The following possibilities of using out -of -court ways to consider complaints and pursuing claims:
is entitled to ask the permanent amicable consumer court operating at the Trade Inspection with a request to resolve the dispute arising from the concluded sales contract;
is entitled to ask the Provincial Inspector of the Trade Inspection to initiate mediation proceedings regarding the amicable termination of the dispute between the customer and the seller;
He may receive free assistance in the resolution of the dispute between the customer and the seller, also using the free assistance of the poviat (municipal) consumer ombudsman or social organization, which statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumer). Advice is provided by the Consumer Federation at the free consumer helpline number 800 007 707 and by the Polish Consumer Consumer Association at the email advice@dlakonsuentow.pl;
Field your complaint via the EU ODR internet platform, available at: http://ec.europa.eu/consumers/odr/.
XII. Personal data protection
The seller collects and processes the personal data provided by customers in accordance with applicable law and in accordance with the Privacy Policy, which constitutes Annex 2 to the Regulations.
XIII. Final provisions
All rights to the Online Store, including property copyrights, intellectual property rights to its name, internet domain, online store's website, as well as forms, logos belong to the seller, and the use of them may only take place in a manner specified and in accordance with the Regulations.
Settlement of any disputes arising between the seller and the customer who is a consumer is subject to competent courts in accordance with the provisions of the competent provisions of the Code of Civil Procedure.
Settlement of any disputes arising between the seller and the customer who is the entrepreneur is subject to the court competent for the seller's seat.
In matters not covered in these Regulations, the provisions of the Civil Code, the provisions of the Act on the provision of electronic services, the provisions of the Act on consumer rights and other relevant provisions of Polish law apply.
Every customer will be informed about any changes to these Regulations through information on the main website of the online store containing a list of changes and the date of their entry into force. Customers with an account will be additionally informed about the changes along with their list to the e -mail address indicated by them. The date of entry into force of the changes will not be less than 14 days from the date of their announcement. In the event that the customer with a customer's account does not accept the new content of the Regulations, it is obliged to notify the seller about this fact within 14 days of informing the regulations. Notification of the Seller about the lack of acceptance of the new content of the Regulations results in the termination of the contract.
